May 20, 2007

Absolut’s latest obsession

A recent flight through Amsterdam last week placed me in front of Marike, a lanky blonde standing outside the duty-free shop. Marike was outfitted in the black knee-high boots the European (and some New York) girls are wearing this season, and a black skirt. Her outfit might have received scant notice in an airport as crowded as Amsterdam’s, had it not been 7 A.M.

But what attracted me to Marike was not her nightclub outfit, but what she was spraying into the air for passersby.

Holding a small perfume-sized decanter, she squeezed out clouds of Absolut’s latest obsession, their new vodka  Absolut Pears.

“They do not let us serve it,” smiled Marike as she misted the air. “So we spray it in front of [people].”

I inhaled the new vodka.

Sure enough. Pears.

This new sampling ritual reminds me of something friend Nicole Ertas said summing up marketing efforts at a major liquor marketer, "Figure out the targeting, make sure you have distribution...then bring in the girls!!!"

Cheers.

May 18, 2007

Top 10 Green Brands

Penn, Schoen and Berland Associates, Inc. conducted 1504 interviews on the Internet among US general population and 1,525 interviews among the UK general population in April 2007. Respondents aged 18 and over named their Top 10 Green Brands:

   1. Whole Foods 
   2. Wild Oats 
   3. Trader Joe's 
   4. Toyota 
   5. Honda 
   6. Sub Zero 
   7. Ikea 
   8. Body Shop 
   9. GE 
  10. Aveda

Eight in 10 consumers believe it is important to buy from green companies: most consumers responded that they would spend more on green products, such as energy-saving appliances and products made from recycled paper.

US and UK green individuals are different: in the US, the active environmentally-friendly consumer is younger, female, and earns the national average in income of around $50k.  In the UK, the active environmentally-friendly consumer is older, male and highly educated.

When asked what their perceptions were of green brands, respondents said they are often seen as better quality, though at a higher cost. This perception of green equating premium is one that makes good business sense for anyone considering entering the space. The good news for Whole Foods, Toyota and Sub-Zero (ranked among the greenest of the green) is that even non-users are more likely to use green brands and consider them the next time they make a purchase.

“We found that being green is universal, but personal definitions of green tend to vary. Consumers want and feel the need to exhibit green attitudes and behavior to one degree or another,” said Tom Agan Managing Director of Penn, Schoen and Berland Associates.  “Americans feel the need to take more action whether it’s through limiting our eco-footprint, embracing companies and brands practicing sustainability and eco-friendly practices, or limiting our energy consumption.”

That green is no longer viewed as exclusively a concern of the “granola” or “tree hugging” population indicates one of the greatest shifts in the United States in recent history.

April 08, 2007

Are we becoming hysterical?

My wife and I are sitting in a restaurant in Paris. It is days before Christmas and a wet December chill hangs over the city like drapery. Ducking down cobblestones, we find a local restaurant that looks cozy from the outside, is close and overheated on the inside. The owner, a harried but cheerful woman wearing a stiff white chef’s hat runs between kitchen and tables as her waiter--suited in black except for a white bow tie--has trouble remembering who ordered what or when.

We sit elbow to elbow at a table next to a couple whose proximity dictates we chat with and discover they are not French at all, but Brits from Bristol. The conversation hems and haws, the war in Iraq comes up. We are allies in a cause in which has felled the leaders of both countries. My wife, always one to poke at uncomfortable subjects, makes a statement. The Brit husband hesitates, then blurts out,  “Well, excuse me, but I think that might be a bit of your American paranoia?”

American paranoia?

I have not once considered us as a nation paranoid. Vengeful after 9/11? Yes. Bitter? Possibly. Cautious about flying? Certainly. But paranoid? Hmm.

Geographic distance often lends perspective. After examination, it seems that perhaps we have much to be paranoid about. And much of it has nothing at all to do with the war in Iraq.

Consider the national debt, which is now bursting over the $8 trillion mark.

There’s global atrophy (also known as global warming) given new significance thanks to Al Gore’s “An Inconvenient Truth”. (The same man who gave the internet its relevance boost.)

There’s the fact that our jobs are being outsourced to offshore companies. Not just jobs like building cars and refrigerators or telemarketing, but white collar jobs like accounting and computer programming are being shipped to China and India.

Health care costs are rising, while the ability to retire comfortably (if at all) is falling.

On top of that, all those second mortgages we’ve been living off of since the dot.com crash now equal over $1.1 trillion. Banks are having shortfalls, and the new housing market—always a somber market indicator, is starting to dip.

Despite the growth of organic and natural foods ($15 billion and growing), we have started to look at our foodstuffs as various forms of poison.

Poultry is packed with not only with hormones, but bacteria. Beef is pumped up on steroids, we consume mercury-laden fish, and fruits and vegetables imported from countries using herbicides and pesticides outlawed in the U.S. decades ago. Wondering if the food we eat to live is killing us is a daily consideration. 

There’s not just a gas shortage, but a shortage on human energy as well. “Serotonin depletion is a national epidemic,” declares Joshua Rosenthal, Institute of Integrative Nutrition. But wait, there’s more.
There’s bird flu, STDs, skin cancer, autism, the inexplicable Alzheimer’s, and Thalium and Polonium poisoning.

Add to that the growing gap between the super rich and the super poor. (One half of all Hispanic and African American high students do not complete high school.) Only half of all marriages work out.

Not to mention the fact that the entire nation has been on an orange terrorist alert 9 months and more.

And don’t forget you might get hit by a bus walking across the street.

If we aren’t paranoid, as the Brit at dinner points out, perhaps we should be.

In fact, research shows that we have become a nation overshadowed by fear. The good news is that the consequences of all this bad ju-ju can be positive for business.

The hand sanitizer market (a.k.a. Purell) has tripled in the last few years.

Personal protection services for executives traveling overseas, like International SOS, is a growing category. Home security systems will grow from 18% of all U.S. households in 2001 to more than 30% in 2009, according to a report from Parks Associates.

There’s a reason this demand for release from the ambient overwhelming pressure makes good enterprise. “We desire freedom and optimism,” says Shireen Jiwan of research firm Sleuth, Inc. “Practicality is tiresome and we find selective outlets to indulge and break free with measured doses of hedonism,” she tells us. “It’s why we spend money on Godiva chocolates, Starbucks Venti Lattes, and $3 organic apples.”

Rich opportunities await those able to create comfortable new communities where people can just chill. Here are some examples. Aromatherapy, hot yoga, and mood stones were underdeveloped a decade ago, but today the candle and incense markets have never been hotter. Cocooning, predicted by forecasters long ago, has also become reality. Homes are now sanctuaries replete with Zen gardens, restaurant-style kitchens, home theaters, private spas, and wireless capabilities office buildings might envy. Because the exterior world has become so freaky, we have overdeveloped our sense of place. Consumers are trying to turn each fraction of time into quality time.

Our need to always be in touch post-9/11 has led to 24/7 connectivity on Blackberries, Bluetooths, ftp sites, iChat, I.M., email and cell phones. Our hi-tech obsession has also led to a countertrend in the finer arts of high-end stationery, expensive pens, journaling, and just plain old letter writing.

Are oversized SUVs a demonstration of our desire for control in a world seemingly thrown out of control? Yes. So are wine collections, and escapist vacations to places like Las Vegas (where we can sin without detection), Canyon Ranch, luxury cruises, even Disney World. Affordable luxuries are attempts to better exist in a world where time can be cut short.

“Half the country is on Zoloft,” a comedian friend declares. “The other half is on Viagra.” Both are expanding product categories.

Perhaps de-escalation in Iraq and new elections will reduce our stress levels, perhaps we’ll have to wait and see. We’ll live together as a nation in fear until, well, we don’t any more. In the meantime, everyone will just have to fret.

March 31, 2007

Doughnut Girl Coffee is brewing.

In a whirling brewing with coffee shops, along comes something completely different. Well, almost different.

Introducing Doughnut Girl Coffee.

Let’s go back to their origins (in our vernacular, their creation story) and August of 1917 near Montiers, France during World War I. Two Salvation Army volunteers were low on supplies and gathered up leftover flour and fried it up as a treat for the troops.

The resulting “doughnuts” were a smash (and have been ever since), and the “doughnut girls”became legendary.

Since then, donuts and coffee have become Salvation Army standard fare for legions of firemen, rescue teams, police officers, disaster victims, relief workers, and more.

So why wait 90 years to market their own brew?

Perhaps it’s an acknowledgment that their age-old ritual of obtaining funds via traditional holiday bell-ringers was becoming anachronistic if not downright obnoxious. Or perhaps, like most non-profits, they simply need additional funding to support their many outreaches.

Given their history, SA has as much right to climb on the coffee brew wagon as anyone. (Doughnut Girl coffee feature blends that include a variety of high grown Arabica beans from the Caribbean and Central and South America.  The coffees also provide economic opportunity for small coffee growers, their families and their communities.)

And given the fact that coffee proceeds help support 119 Salvation Army Adult Rehabilitation Centers across the United States, it’s good brew for a good cause.

Doughnut Girl Coffee. Now available at a grocery near you.

December 31, 2006

Listen to radio Wednesday night Guerilla Marketing Association call

Jay Conrad Levinson and Roger C. Parker will be interviewing Patrick Hanlon, author of Primal Branding at 7PM EST/4PM PST. Send advance questions to roger@designtosellonline.com.

July 23, 2006

Bloggers winning the MidEast news war

Remember when NBC, CBS and ABC sneered at CNN’s lame attempt to put together a news network? And then Desert Storm happened along and CNN’s on-the-ground coverage gave America its first 24/7 live footage of war in action as Peter Arnett (and others) crouched next to an open window on the war, scooping the big networks. More importantly, the CNN footage became source material for the news networks.

Who really won Desert Storm? CNN.

There was a foreshadowing of the same thing happening this week in the blogosphere.

Politics Central, a new initiative started by Pajamas Media, reveals that the rites of war are changing again. Politics Central has bloggers right on the ground (including one 17-year-old Bunker Blogger) delivering war coverage by the nanosecond.

The Bunker Blogger (his real name is Eugene) was interviewed in Haifa and--in a twist strangely reminiscent of CNN’s rise to glory--was later interviewed by the Washington Post, CNN and NBC.

Politics Central also landed a 14-minute interview with Israeli US Ambassador Daniel Ayalon, compared to the three to four-minute sound bite offered by most news organizations.

Meanwhile, a living chronology of the ongoing Israel-Hezbollah War has been created and is now available on the Pajamas Media front page.

The ability of Politics Central to deliver solid news that gets suddenly scooped up by established media might seem small to some. But they forget that news delivers what's new. What was new in 1991 was a video camera that showed rocket attacks and SCUD missiles. What's new in 2006 is the fact that dozens of bloggers in the war zone can tell it like it is.

Who knows what the consequences are when the news (especially war coverage) is no longer mediated by Network editors or Defense Departments, but comes straight from the people. The implications are huge. In fact, suggested future blogs may feature Israeli and Arab bloggers citing their dissimilar views.

With apologies to the combatants, the real winners coming out of the MidEast conflict might be the bloggers.

July 16, 2006

Rolling Stones roll out European tour

The world’s greatest rock ‘n’ roll band re-opened its sexagenarian  European tour in Milan this week. The tour, which will net the group over $100 million Euros, hearkens to much more than the ritual rock concert romp.

Because as everyone knows, the Rolling Stones are the planet’s primal brand. They discovered early on what an associate in the rock world acknowledges. “It’s not just about having the hit song,” she declared over dinner. “It’s having the total package.”

With each member now aged over sixty, Mick Jagger and The Stones have watched other groups come and go. And after 40 years, this tour proves they still have the package.

Part of the reason for The Stones' overwhelming success (a process that can be likened to the marketing equivalent of releasing a VW Beetle, iPod or Netflix every 24 months--a performance rate that would make most marketers wet their pants) can be attributed to having full-fledged pieces of primal code.

The creation story for The Rolling Stones is a group of British lads playing American Delta blues, who copped their name from a Muddy Waters song.

The creed. The image of iconoclastic youth, even from the beginning The Stones were the flip side of The Beatles. If John, Paul, George and Ringo were the bright. faced lads from Liverpool, Mick, Keith, Charlie Watts, Brian Jones and Bill Wyman were the dark side. While The Beatles wanted to hold your hand, The Stones wanted to spend the night together.

The icons for The Stones are legendary. Mick’s face, Mick’s lips, Mick’s trademark swagger epitomized The Stones for generations. Keith Richards also stepped to the front as the aged stoner and is a band icon. Other bands have front men, but this group took their image a step further, that lips and tongue Licker icon that has been the group’s trademark for over 30 years. Like Kiss’ trademark painted faces and The Grateful Dead bear, The Licker transcends the music itself and adds a layer of meaning not unlike logos for VW, Apple and Pepsi.

And ask any album collector: Rolling Stones album (and CD) covers are incredibly iconic. In fact, graphic designer Peter Corriston (who also designed covers for Led Zeppelin, Kiss and others) is putting together retrospective of designs that didn’t make the cut for MOMA.

Rituals. The tours. The album (and now CD and DVD) releases. Purchasing tickets to all of the above events, and of course, the rites at the concert itself.

Sacred words? The set list for the concert in Munich tonight says it all. Jumpin' Jack Flash. It's Only Rock'n'Roll. Let's Spend The Night Together. All Down The Line. Streets Of Love. Angie.   Tumbling Dice. Night Time Is The Right Time. This Place Is Empty. Before They Make Me Run. Miss You. Rough Justice. Start Me Up. Honky Tonk Woman. Sympathy For The Devil. Paint It Black. Brown Sugar. You Can't Always Get What You Want (encore). Satisfaction (encore).

Other sacred words include The Stones and all the other song lyrics, interviews and reviews in Rolling Stone magazine (a name also taken from Muddy). And the tour’s slogan, The Bigger Bang.

Nonbelievers
. In the 1960s, the nonbelievers were parents and their Lawrence Welk mores. In 2006, nonbelievers are kids listening to hip hop and Christina Aguilera. And, of course, people who prefer Neil Diamond.

The leader? Definitely Mick.

The sum of these seven pieces of primal code is not merely the longest-lasting rock band on seven continents. The group has amassed a brand worth billions of dollars. Their A Bigger Bang tour led all other concert tours in 2005 with $162 million in gross receipts, (a grand total even bigger than U2's gross).

The European leg of the world tour, which rehearsed in Milan, was delayed by Keith’s much-publicized fall from a coconut tree in April--and Ron Wood’s less-publicized stint in rehab.

But that’s just rock’n’roll. And, if we know anything about The Stones, they like it.

[Primal Branding is a construct that lets you design a belief system using the seven pieces of primal code: creation story, creed, icons, rituals, sacred words, nonbelievers, and leader. Used together these seven pieces of code create a system of belief that attracts brand communities and public appeal for products and services, personalities, political and social movements, even civic communities.]



   

July 07, 2006

World Cup Soccer as Primal Brand

Soccer blog

The World Cup is happening right now, which is a primal brand that recurs every (two years). The creation story goes way back, probably to people kicking severed heads around a field (OK, no one knows for sure) or more realistically, to some Roman games. The creed, of course, is to win. The winning country knows the thrill of victory, which suddenly brings even also-ran countries like Ghana, Turkey and Spain briefly into the international limelight. The icons of World Cup soccer are the trophy, the field, the uniforms, the enthused and sometimes rabid fans, the special soccer ball. Fan fight songs are also iconic. (I happened to be in Paddington Station one Sunday as Bristol fans arrived in London, transported in guarded train cars. The inside of the station shook as the fans marched, bellowing their ritual fight song.) The rituals included have all the fanfare of the U.S.’s own Super Bowl Sunday (although World Cup is a global rite attended by 5 billion people around the world via satellite, webphone or in person). The games themselves are rites. The parades, fans girding themselves to be present in the stands, at pubs and on the street. Drinking is a rite with sometimes deadly side effects. How big of a fan are you? Well, that depends on how well you know the words. The sacred words attending soccer are not unlike the lexicon of other sports: you have to know the names of the teams, the players, the famous plays, the stats as well as the rules of the game. How well you know the words, fixes your place in the hierarchy of soccer fans. Nonbelievers, of course, are the opposing teams. And people (Americans) who watch football, but not foosball (the rest of the world). The leaders are the coaches, the star players, the television and radio announcers who keep billions of people tuned into a game that ironically the United States hardly understands, yet the rest of humanity craves and adores.

[Primal Branding is a construct that lets you design a belief system using the seven pieces of primal code: creation story, creed, icons, rituals, sacred words, nonbelievers, and leader. Used together these seven pieces of code create a system of belief that attracts brand communities and public appeal for products and services, personalities, political and social movements, even civic communities.]







June 21, 2006

USMC reaffirms core values

Following the wave of allegations of cruelty by U.S. forces in Iraq, Marine Corps General Mike Hagee reminded his troops recently that “We must regulate force and violence, we only damage property that must be damaged, and we protect the non-combatants we find on the battlefield.”

This reaffirmation of the USMC creed (or in Hagee’s words, core values) is an important part of the primal code that makes the USMC the fighting force it is today.

The creed, of course, is an instrument part of primal code and says what you’re about. A lesson that Martha Stewart, Enron and George W. Bush, have painfully dfiscovered.

[Primal Branding is a construct that lets you design a belief system using the seven pieces of primal code: creation story, creed, icons, rituals, sacred words, nonbelievers, and leader. Used together these seven pieces of code create a system of belief that attracts brand communities and public appeal for products and services, personalities, political and social movements, even civic communities.]

June 06, 2006

Does iPod need a new ritual?

With a zillion iPods on the market (okay, that’s not the official number), only a motley fool would suggest that the iPod in its current state is doomed. But ask yourself this simple question, as Advertising Age’s Point magazine editor Jennifer Rooney pointed out at Lindsay Stone Briggs’ Brandworks University last week. In today’s wireless world, why do we need to download iTunes from an Apple computer in order to get the best from our iPods? Perhaps it’s storage space, battery power, or because it’s the iPod’s technological fate to always be available no larger than the size of a gum package. But the next challenge for Steve Jobs, Jonathan Ives and crew will be to make the iPod wireless, so we can download iTunes on the street, on the run, or even from this motel room in Rapid City, SD. Amen.

[Primal Branding is a construct that lets you design a belief system using the seven pieces of primal code: creation story, creed, icons, rituals, sacred words, nonbelievers, and leader. Used together these seven pieces of code create a system of belief that attracts brand communities and public appeal for products and services, personalities, political and social movements, even civic communities.]